Meet our Team
Paula is driven by curiosity and a passion for understanding what happens behind the scenes. She studied Computer Science at the University of South Florida (Go Bulls! 🤘) and Systems Engineering at UniNorte, where she discovered her love for telecommunications and how networks connect the world.
That curiosity led her into packet analysis because every packet tells a story. Over the past few years, Paula has been exploring the world of network visibility, continuously learning and growing her expertise.
She’s known for her positive energy, attention to detail, and eagerness to learn something new every day. Paula is proud to be part of the Packet Guru team since 2025, shaping her path toward becoming a true Packet Guru herself.
After serving in the U.S. Navy as a Weapons Systems Specialist, working on advanced systems like ballistic computers and navigation technology, John transitioned into the I.T. world, helping government and private organizations manage and troubleshoot large networks with tens of thousands of users.
Since attending Sniffer University in 1999, John has become an expert in packet and protocol analysis, earning his Wireshark (WCNA) certification and sharing his knowledge as a guest speaker at Sharkfest.
Known for his approachable leadership style and unwavering commitment to excellence, John takes pride in delivering technical expertise with a personal touch. Whether he’s mentoring, collaborating with clients, or diving deep into a protocol trace, John’s goal is always the same to make every interaction a positive and productive one.